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acces condo SHDM
Ilot Balmoral SHDM

Renting
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Purchasing a home
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Partners & suppliers
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About us
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Find your home
acces condo SHDM
Ilot Balmoral SHDM

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Contact us

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Contact us

  • By email:  
    You can contact SHDM by email info@shdm.org or by filling out the form below.

  • By phone: 
    Our teams are also available by phone at 514 380-7436, Monday to Friday, from 8:30 am to 12 pm and from 1:00 pm to 4:30 pm

  • Reception Desk:
    You can come to the SHDM reception desk from 8:30 am to 12 pm and from 1:00 pm to 4:30 pm, Monday to Thursday, at the address below.
    If you want to meet with a specific person, you have to schedule an appointment in advance.
    Please note that due to exceptional circumstances, the reception  desk is temporarily closed every Friday. However, documents and payments can be deposited in the mailbox on the 22nd floor, but no receipt will be delivered.

    You have to wear a mask in the building and in the SHDM offices and you have to respect a physical distance of at least one meter.

  • Adress: 
    800, boulevard De Maisonneuve Est, bureau 2200
    Montréal (Québec) H2L 4L8
 

For our tenants

One number, all the time! 514 380-7436

If there is an emergency, this line offers a 24/7 service and allows a fast handling of the request, even outside office hours.

The SHDM is committed to promoting a respectful and safe environment for its employees and clients. We believe it is important to remind you that no form of violence will be tolerated towards them, whether physical or verbal.

During office hours, from 8:30 am to 12 pm and from 1 pm to 4:30 pm, you may also contact the agents and the manager of your building by using the phone numbers provided to you when you signed your lease.

To make a service request (repair, maintenance or administrative), please fill out the form by clicking here.

Locataire Bref

Contact form

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*Les champs marqués d'un (*) sont obligatoires EN

Send

Email : info@shdm.org
Phone : 514 380-SHDM (7436)
© All rights reserved SHDM 2014

Renters

Purchasing a home

Partners & suppliers

About us

X

X

The form has been sent!

The fields in red are required.

Looking for information on accreditation Accès Condos for residential projects? Would you like to be notified of the upcoming dates for submitting proposals for an Accès Condos accreditation? Join our mailing list and ask us your questions by filling this form.

Activities fields
How did you hear about the Condo Access Program ?
I WOULD LIKE TO REGISTER FOR THE SHDM MAILING LIST AND BE INFORMED OF THE UPCOMING DATES FOR SUBMITTING PROPOSALS FOR AN ACCÈS CONDOS ACCREDITATION.
I WISH TO MEET A SHDM REPRESENTATIVE TO OBTAIN INFORMATION ON THE ACCÈS CONDOS PROGRAM AND ITS ACCREDITATION PROCESS.
I WISH TO OBTAIN THE SPECIFICATIONS TO MEET FOR AN ACCÈS CONDOS PROGRAM ACCREDITATION IN ORDER TO SUBMIT A PROJECT.

Send

X

The fields in red are required.

Refinancing (Cession of rank)

Is there a change of financial institution?
If yes, please specify the name of your former financial institution.
Attachment to include (copy of the loan agreement and a copy of the mortgage deed)
Non-compulsory. Required if the application is approved.
Copy of the loan agreement
Copy of the mortage deed

You have another question or wish to include a comment? Please write it here :

Time for processing and approval:
Up to 30 days after receiving all requested documents and information.

The fields in red are required.

Send my request

X

The fields in red are required.

Request for statement of account

Reason for request

You have another question or wish to include a comment? Please write it here :

Pursuant to the Accès Condos Agreement, the SHDM may revise the reference price for the purpose of evaluating the part of the reimbursable increase in value if the sale price does not reflect the property’s market value.

Time for processing and approval:
Up to 30 days after receiving all requested documents and information.

The fields in red are required.

Send my request

X

The fields in red are required.

Approval of resale price

Does this transaction include a parking space?
Have you received the official purchase offer?
If yes, please attach a copy of the documents.
Attachment (if applicable to your situation, join the offer of purchase received)

You have another question or wish to include a comment? Please write it here :

Time for processing and approval:
Up to 30 days after receiving all requested documents and information.

The fields in red are required.

Send my request

X

The fields in red are required.

Transfer between joint purchasers or assignment of property

Please attach the documents required for the evaluation of the application.
Copy of the acceptance letter from the financial institution to transfer the mortgage to the assignee
Bank statement confirming current outstanding loan balance
Copy of the deed of assignment

You have another question or wish to include a comment? Please write it here :

Time for processing and approval:
Up to 21 days after receiving all requested documents and information.

The fields in red are required.

Send my request

X

Form for registering on the list of SHDM suppliers

In accordance with the Act respecting access to documents held by public bodies and the protection of personal information, to which the SHDM is subject as a public body, the supplier consents to the disclosure of his data entered in this registration form.

The SHDM appreciates your interest and thanks you for having filled out this form. By being on our list of suppliers, we will be able, if necessary, to invite you to send us a quotation (bid).
SHDM is under no obligation of any kind to suppliers who fill out the form.
Do you have any purchase-related questions? Email your questions directly to: approvisionnement@shdm.org

At any time, consult our call for tender notices on the SEAO site at www.seao.ca to check whether calls for tender in your area of activity have been posted by SHDM.

The fields in red are required.

If you consider it useful, you may add documents to complete your company's profile.

Enclose document 1
Enclose document 2
Enclose document 3

Send

X

Estimate the amount to be reimbursed to the SHDM

Breakdown of the value of your property i
To know the purchase price of your condo, refer to the notarized deed of sale of your co-ownership unit.X

10
  • 10%
  • 15%
  • 20%
10
  • 10%
  • 15%
  • 20%

In the event of disparity between the amounts produced with this calculator and those of the statement of account produced by the SHDM, the latter has priority.

Make another request

Fields in red are required. Make sure they are filled correctly.

Request for service

To facilitate the process and to better serve you, you can make a request for service online by filling out this form.

If it is an urgent repair (Example: a non-functional toilet, a water leak, a heating break), call 514 380-SHDM (7436) immediately. 24/7 emergency service is available.

When working in your home, we ask you to keep a distance of 2 metres from our employee, at all times.

Enter your postal address number and select the address that appears in the boxX
Leave the field blank if there is no apartmentX
Please indicate the phone number that will allow the attendant to reach you to schedule an appointmentX
Please indicate the phone number that will allow the attendant to reach you to schedule an appointmentX
Select the nature of the service requested, by clicking on one of the choice presented below
If you have multiple service requests, please submit one form per request.X

Administrative request
Question regarding your lease access to the technician for internet, parking, mail, RL-31 slip, refund of a deposit, complaint, etc.

Request for repair
Electrical problems, plumbing, windows, doors, lock, intercom, plaster, painting, etc.

Request for cleaning and maintenance
Cleaning and maintenance of common areas, snow removal and maintenance of outdoor spaces, extermination, waste management: trash, recycling, food waste, etc.
Briefly describe the nature of your request:
Attachment (if necessary):
You can attach up to three files whose combined size does not exceed 20 MBX
In case of your absence, do you authorize the SHDM team to enter your home?

In all cases, a representative of the SHDM will contact you as soon as possible before going to your home.

Fields in red are required. Make sure they are filled correctly.

Send the request

By clicking on "Send the request", a tracking number will appear on your screen. Please take note of it and communicate it to our team during your next follow-ups.